Don’t Panic! Solve the Crunchyroll Screen Black Out Quickly!

Don’t Panic! Solve the Crunchyroll Screen Black Out Quickly!

Are you a fan of anime and manga? Do you enjoy watching your favorite shows on Crunchyroll, only to be met with a black screen? Don’t panic! This issue is not uncommon and can be resolved quickly. In this article, we will guide you through the steps to take when faced with a Crunchyroll screen blackout. From checking for updates to contacting support, we’ve got you covered. So sit back, relax, and let’s solve this problem together.

Is Your Screen Going Black?

Have you ever experienced watching your favorite anime on Crunchyroll, only to have the screen go black? It can be frustrating and ruin your viewing experience. However, before you panic, there are a few things you can do to quickly solve this issue.

Firstly, check if the problem is with Crunchyroll or your device. Try opening another app or website to see if it’s working properly. If it is, then the issue may be with Crunchyroll.

If the problem persists, try refreshing the page or restarting your device. Sometimes, a simple refresh or restart can fix the issue. Additionally, make sure that your internet connection is stable and strong enough to stream videos without interruption.

In some cases, an outdated app version may cause screen blackouts. Check for any available updates for the Crunchyroll app and install them if necessary. This could solve the problem and improve overall performance.

Overall, there are several reasons why your screen may go black while using Crunchyroll. By following these simple steps and troubleshooting methods, you can quickly solve this issue and continue enjoying your favorite anime without any interruptions.

Check For an Update

If you’re experiencing a black screen on Crunchyroll, the first thing you should do is check for any available updates. Sometimes, streaming services like Crunchyroll release updates to fix bugs and improve overall performance. By updating your app or browser, you may be able to solve the black screen issue.

To check for an update on the Crunchyroll app, go to your device’s app store and search for “Crunchyroll.” If there is an update available, it should appear as an option to download or update. If you’re using Crunchyroll on a web browser, make sure your browser is up-to-date by checking for any available updates in the settings menu.

Updating your app or browser may not always solve the black screen problem, but it’s a quick and easy step that’s worth trying before moving onto other troubleshooting methods.

Turn Off Background App Refresh

Have you tried updating your Crunchyroll app and still experiencing a black screen? Another solution to try is turning off the Background App Refresh feature on your device. This feature allows apps to refresh their content in the background, even when they’re not actively being used. However, it can also cause issues with certain apps, including Crunchyroll.

To turn off Background App Refresh on an iPhone or iPad, go to Settings > General > Background App Refresh and toggle the switch off for Crunchyroll. On an Android device, go to Settings > Apps & notifications > See all apps > Crunchyroll > Battery > Battery optimization and select “Don’t optimize.”

By turning off this feature, you may experience improved performance and fewer issues with the app. If this doesn’t solve the problem, there may be a hardware issue with your device or a larger issue with the app itself.

Check For a Hardware Problem

If you’ve tried all the software solutions we’ve mentioned so far and your screen is still black, it’s time to consider a hardware problem. There could be an issue with your device’s display or graphics card that’s preventing Crunchyroll from working properly.

First, check if other apps or websites are also experiencing display issues. If they are, then it’s likely a hardware problem with your device. You can try restarting your device or resetting its settings to see if that fixes the issue. If not, it may be time to take your device to a professional for repair.

If only Crunchyroll is experiencing display issues, then it could be a problem with the app itself. Try uninstalling and reinstalling the app to see if that resolves the issue. If not, contact Crunchyroll support for further assistance.

Remember, don’t panic! There are always solutions to technical problems and taking a step-by-step approach can help you quickly identify and resolve any issues you’re experiencing with Crunchyroll.

Contact Crunchyroll Support

If you’ve tried all the troubleshooting steps and your screen is still black, it’s time to contact Crunchyroll support. They have a team of experts who can help you resolve any technical issues that you may be experiencing.

Before contacting support, make sure to have your account information ready. This includes your username, email address, and any other relevant information that could help them identify your account. You can reach out to Crunchyroll support through their website or social media channels.

When contacting support, be sure to explain the issue in detail and provide any error messages or screenshots that may be helpful in diagnosing the problem. The more information you can provide, the faster they will be able to assist you.

Remember, Crunchyroll wants their users to have a positive experience on their platform and are dedicated to resolving any technical issues as quickly as possible. Don’t hesitate to reach out for help if needed!


In conclusion, experiencing a black screen while streaming your favorite anime on Crunchyroll can be frustrating. However, there are several steps you can take to quickly solve the issue. First, check for any updates and make sure your device is running the latest version of the app. Next, try turning off background app refresh to free up memory and improve performance. If the problem persists, it may be a hardware issue that requires further investigation. Finally, don’t hesitate to contact Crunchyroll support for assistance. By following these steps, you can get back to enjoying your favorite anime without any interruptions or delays.

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